DNA Maintenance Services
'Terms of Business'
'Terms of Business'
Services.
DNA Maintenance Services reserves the right to add or delete services offered at any time and without notice.
Guarantee's.
All parts provided are subject a guarantee for a period detailed within the manufactures guidelines of any items supplied and are subject to a fair use policy. In the event any parts altered, manipulated ore changed in any way, the guarantee will be null and void.
Payments.
Payments will be made within 5 days of the invoice date unless written, and signed credit terms have been pre-agreed. DNA Maintenance remain the legal owners of any items supplied until full payment has been made and as such, reserve the right to reclaim parts used should payment not be made within the said time frame.
Disputes.
In the unlikely event of a dispute, these should be generally raised within 24 hours of completion of the works provided. Customers should provide evidence of any issues by means of a detailed explanation along with photographic evidence.
Pets and Animals.
The client will be responsible for the health and safety and the well-being of any members of staff whilst carrying out services on your property. Any pets or animals must always be kept under control. Any attacks of any kind on any staff members will be deemed as an offence and reported immediately to the relevant authorities. Compensation will be sought for any injuries or loss incurred as a result of any pet / animal attacks.
Verbal and Physical Assaults.
Verbal and Physical assaults on any member of staff will not be tolerated under any circumstances. If our staff feel intimidated or threatened in any way, the service will cease, and the relevant authorities informed immediately.
Force Majeure
Should either the ‘Client’ or ‘DNA Maintenance Services' need to cancel the service(s) due to an ‘Act of God’, no charges will be levied by either party; this may include Government restrictions. There will be no financial penalties, or financial reimbursements, incurred by either parties should the client, or service provider become unavailable due to sudden serious illness, incapacity or death.
DNA Maintenance Services reserves the right to add or delete services offered at any time and without notice.
Guarantee's.
All parts provided are subject a guarantee for a period detailed within the manufactures guidelines of any items supplied and are subject to a fair use policy. In the event any parts altered, manipulated ore changed in any way, the guarantee will be null and void.
Payments.
Payments will be made within 5 days of the invoice date unless written, and signed credit terms have been pre-agreed. DNA Maintenance remain the legal owners of any items supplied until full payment has been made and as such, reserve the right to reclaim parts used should payment not be made within the said time frame.
Disputes.
In the unlikely event of a dispute, these should be generally raised within 24 hours of completion of the works provided. Customers should provide evidence of any issues by means of a detailed explanation along with photographic evidence.
Pets and Animals.
The client will be responsible for the health and safety and the well-being of any members of staff whilst carrying out services on your property. Any pets or animals must always be kept under control. Any attacks of any kind on any staff members will be deemed as an offence and reported immediately to the relevant authorities. Compensation will be sought for any injuries or loss incurred as a result of any pet / animal attacks.
Verbal and Physical Assaults.
Verbal and Physical assaults on any member of staff will not be tolerated under any circumstances. If our staff feel intimidated or threatened in any way, the service will cease, and the relevant authorities informed immediately.
Force Majeure
Should either the ‘Client’ or ‘DNA Maintenance Services' need to cancel the service(s) due to an ‘Act of God’, no charges will be levied by either party; this may include Government restrictions. There will be no financial penalties, or financial reimbursements, incurred by either parties should the client, or service provider become unavailable due to sudden serious illness, incapacity or death.